Why proper training matters in merchant logistics
In today’s competitive builders’ merchant industry, the difference between a safe, efficient delivery and a costly accident or failed delivery often comes down to training. Giving drivers access to HIAB crane and MOFFETT forklift certifications isn’t just an extra benefit – it’s essential to ensure a strong logistics team. At Specialist Driver Resourcing (SDR), that’s why every driver undergoes formal training with recognised bodies like ALLMI, ITSSAR, NPORS, and RTITB.
Safety is always a prime consideration. MOFFETT truck-mounted forklifts, for example, offer powerful versatility, with remote mounting/unmounting in under 60 seconds and robust all-wheel-drive features helping to reduce downtime and improve efficiency. But these capabilities must be matched by competent operators. Proper instruction and thorough training ensures that drivers understand load limits, stability systems, safe manoeuvring on rough terrain or inside warehouses, and all relevant standard operating procedures. A misjudged load could lead to injuries, damaged materials – or worse.
And it’s not just about MOFFETTs. HIAB cranes enable precision unloading in environments where access is tight or conditions unpredictable. Modern HIAB systems (such as HiPro or remote-controlled models) demand a solid understanding of reach, load curves, and safety interlocks. A relevant HIAB operator qualification, a competent understanding of the technology, and up-to-date training is vital to keep everyone safe onsite.
There are real-world gains too. Skilled operators who understand HIAB and MOFFETT technology can significantly boost a merchant’s productivity – making more deliveries, with fewer damages, in less time – enhancing customer satisfaction and improving the merchant’s customer service levels. For merchants, that means less wait time for customers, fewer site disruptions and a lower risk of compliance breaches. Qualified drivers can also reduce wear and tear on a merchant’s expensive equipment by operating more precisely and efficiently.
SDR’s HIAB and MOFFETT-certified drivers aren’t freelance operators – they’re employed full-time by SDR. Thanks to SDR’s own in-house training support and ongoing upskilling, SDR continuously upholds these high standards. Unlike some generalist agencies, SDR’s exclusive focus on the merchant sector ensures drivers arrive ready to work within defined protocols, reducing the burden of in-house inductions and enhancing on-site performance.
In today’s tighter regulatory environment, where health and safety audits and site-specific handovers are non-negotiable, proper training is critical. It mitigates legal risks, protects driver and customer safety, and enhances a merchant’s reputation. Ultimately, hiring an SDR-trained driver means investing in a secure, compliant logistics solution that’s tailored to the world of the builders’ merchant. Get in touch to find out more by calling 02380 989 444 or online at www.specialistdrivers.com